IMPORTANT INFO OF POST COVID-19 ERA OF HOSPITALITY
Now, more than ever, we are focused on the health & safety of our team and guests, therefore we are dedicated to make the experience as stress-free as possible.
At Stemma Secluded hotel, hygiene and cleanliness were and are always prioritized.
In addition to the high standard cleaning processes we already perform, we have taken additional precautionary measures, following all health and safety guidelines by the WHO and our National Public Health Organization.
Some of these additional processes are:
• Special training for COVID-19 health and safety measures to all our staff
• Frequent sanitation of all common areas
• Rooms thoroughly sanitised with special equipment by our experienced Housekeepers
• Longer period of time between check out and check in.
Check-out is at 11:00 while check-in at 15:00.
• Extra precautionary procedures for food products and meal preparation
• Offering disinfectant dispensers in public areas
• Advising our guests to keep a distance of two (2) meters from the person next in line while approaching any indoors help-desk
• Providing detailed guidelines regarding COVID-19 to our guests upon check in
• Daily monitoring and adhering to the latest information, protocols and tools from the authorities
Our efforts are focused on providing you a safe and enjoyable stay at Stemma.
We will be operating as normal, and with safety as our main priority, we will be taking every precaution in order for our guests to feel safe while staying with us.
Understanding that plans may change unexpectedly, now more than ever, we have maximised the flexibility for all future reservations.
Thus, we now offer a fully flexible option for all reservations with a 24 hours cancellation window.
Are you interested in visiting us, but you’re not sure what will happen in the coming weeks? No worries, we’ve got you covered!
Should you have further questions about our safety procedures and making a reservation, do not hesitate to contact us at firstname.lastname@example.org
Above all, we would like to reassure you that safety, health and wellbeing of our guests and staff has always been and always will be, our number one priority.
We hope to have the opportunity to welcome you in our hotel!
Ioannou family and Stemma team